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Microsoft Dynamics CRM 2011 Step by Step

Microsoft Dynamics CRM 2011 Step by Step

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The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.

Product Details

  • File Size: 14339 KB
  • Print Length: 448 pages
  • Simultaneous Device Usage: Up to 5 simultaneous devices, per publisher limits
  • Publisher: Microsoft Press; 1 edition (January 15, 2011)
  • Publication Date: January 15, 2011
  • Sold by:  Amazon Digital Services LLC
  • Language: English
  • ASIN: B00JDMPDQ2
  • Text-to-Speech: Enabled
  • X-Ray: Not Enabled
  • Word Wise: Not Enabled
  • Lending: Not Enabled
  • Enhanced Typesetting: Not Enabled

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